File a complaint with the Federal Communications Commission, which regulates communications service providers. $27,356,996 View details. Select the ticket number in the Ticket column on the Help Desk page. What is Comcast corporate phone number? Trying to get Comcast refunds can be hard. A teacher walks into the Classroom and says If only Yesterday was Tomorrow Today would have been a Saturday Which Day did the Teacher make this Statement? C all the Main Line for Comcast's Executive Offices at (866) 429-0152. How old is the world according to Catholic church? Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Why Charter Thinks Their Plan To Buy TWC Is Different Enough To Succeed Where Comcast Failed. Before you aim right for the top, give those lower tiers a chance first. Phone: Comcast's official customer service number is 800-945-2288, but I called a different number, 800-266-2278. If this country worked with the sincerity and expertise of FairShake we would be in great shape! When I did, suddenly the game changed, and I wasn't just a customer with a problem, I was also a partner in getting my issue fixed. Andrew Kelley is the CEO and Founder of CallRed. Less Than $6 A Month, Reader Gets 5-Month Old Overcharge Fixed After Calling Tmobile ExecutiveSwitchboard, How To Launch An Executive Email Carpet Bomb. tony bloom starlizard. 2023 FairShake. What did the Nazis begin using gas chambers instead of mobile killing units and shooting squads after a while. Less Than $6 A Month, Comcast CEO On Expanding Data Caps: The More You Use, The More You Pay, Here Is Comcasts 10-Point Action Plan For Winning Over Customers, May 8: Last Day To Sound Off About The Real IDAct, easy it is for criminals to social engineer your personal info. But at that level, there's an art to getting what you want. Michael J. Cavanagh. Were always here to help. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. We're committed tokeeping you connected. Vrbo offered a refund after my husband lost his job. Likely, the larger pool of hatred can be credited to its wider availability. Check your browser settings or contact your network Comcast: FCCs Set-Top Box Proposals Impossible. Instead, be savvy about how you escalate your support issues. . We may earn a commission from links on this page. Theres usually no wait time, and the agents are specially trained to be helpful and expedite your issue. So you have a problem with Comcast maybe they are overbilling you, a salesperson misled you, or they wont provide a rebate they promised. You can try to reach out to the company . He also received the Legend and Leadership Award from the Yale School of Managements Chief Executive Leadership Institute. RELATED: How To Launch An Executive Email Carpet Bomb. If it's not, you'll be happy you still have someone who's familiar with your issue. I was having problems with the company for months. The Federal Communications Commission (FCC) regulates cable and satellite services to protect consumers. You may have to enter a lot of personal information to get connected, including your ZIP code. Vrbo took my $1,270! If things go south, call one of the other people who initially reached out to help. Finally, you might try using executive email addresses, or the Executive Email Carpet Bomb, as our friends at The Consumerist put it. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. how do i contact comcast executives. Select the ticket number in the Ticket column on the Help Desk page. Comcast has no control over the information provided by EDGAR and cannot guarantee the sequence, accuracy, or completeness of any information or data displayed through EDGAR. company since his private email is not available. Part of it is common courtesy, but you also want to build a paper trail of contacts before you ring someone higher-up. Here's what you need to know. Select a reason for your complaint, such as broadband service or cable TV issues, and click next. Comcast Center, 1701 John F Kennedy Blvd Philadelphia, PA, US (HQ). Find contact's direct phone number, email address, work history, and more. You can file a complaint against Comcast and get your grievance heard. In this role, he is responsible for all business aspects of the Companys cable operations. FCC: Nuh-Uh. This way, you get a consistent experience. Whoops! These Britrail England Flexi Passes are taking forever to refund. Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an undilutable 33% voting power over the company. Brian has worked at Comcast since graduating from The Wharton School of the University of Pennsylvania. He paid Vantage $18,536. He explained: We truly believe that companies want to help, so I suggest writing the email in a way that puts the reader in your shoes. administrator. how do i contact comcast executives how do i contact comcast executives Posted at 07:21h in how to handle roof runoff without gutters by valvoline oil change interval cable comcast phone numbers customer service executive customer service. It often gets customers what they want, but can take some navigation. Total Compensation. Brian L. Roberts is Chairman and CEO of Comcast Corporation. Previously, Dave served as Chief Operating Officer where he drove the operating strategy and execution . If a refund you were promised doesn't come through, or you're billed for something you shouldn't be, you'll want to pick up from where you left off, not start over from scratch. Even if your issue really is resolved, follow up anyway. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Tom Karinshak Title photo made using Musicman (Shutterstock) and Faysal (Shutterstock). To contact Brian Roberts, CEO of Comcast, you can email the company since his private email is not available. Remember, once your issue is resolved and you've gone away, executive support reps have a greater obligation to report on how an issue got out of hand in the first place. On the Ticket Details page, select Request Update or Escalation. Store Locator Comcast Corporate Office. She lost her engagement ring in a rental car. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Mark Woodbury: Expanding the Universal Brand with New Destinations and Experiences, Prasanna Gopalakrishnan: Creating an Open, Inclusive, and Thriving Environment, Kunle Ekundare: Bringing the New Next Generation Xfinity xFi Gateway to Life, Linda Yaccarino: Building a One Video Future For Advertisers & Partners, Broderick Johnson: Championing Digital Equity - A Story of Partnership, Executive Vice President, Comcast Global Audit & General Auditor, Executive Vice President, Legal Regulatory Affairs & Senior Deputy General Counsel, Executive Vice President & Senior Deputy General Counsel, Comcast Corporation and Executive Vice President & General Counsel, Comcast Cable, Executive Vice President, Global Corporate Development & Strategy, Executive Vice President, Comcast Corporation and General Counsel of NBCUniversal, Executive Vice President, Public Policy & Executive Vice President, Digital Equity, Executive Vice President, Corporate Strategy, Comcast Corporation and Chief Financial Officer, NBCUniversal, Executive Vice President, Chief Accounting Officer & Controller, Executive Vice President, Federal Government Affairs, Executive Vice President, Investor Relations, Chairman and Chief Executive Officer, Comcast Spectacor, President & Chief Executive Officer, Comcast Cable, Executive Vice President and Chief Diversity Officer, Comcast Corporation & President, Comcast NBCUniversal Foundation, Senior Vice President, Corporate & Financial Communications, Senior Vice President, Brand & Digital Communications, Comcast Corporation, Senior Vice President, Government Communications, Senior Vice President, Corporate Financial Planning and Analysis, Senior Vice President, Chief Compliance Officer, and Senior Deputy General Counsel, Senior Strategic Advisor, Federal Government & Corporate Affairs, Senior Vice President, Diversity, Equity, and Inclusion, Senior Vice President, External & Government Affairs, Senior Vice President & Senior Deputy General Counsel, Senior Vice President, Chief Mergers & Acquisitions Counsel and Senior Deputy General Counsel, Senior Vice President, Internal Communications, Senior Vice President, Senior Deputy General Counsel & Assistant Secretary, President, Connectivity Services and Consumer Experience, Chief Financial Officer & Executive Vice President, Comcast Cable, Senior Vice President, Military and Veteran Affairs, President, Technology, Product, Experience, Comcast Cable, Senior Vice President and Chief Diversity Officer, Comcast Cable, President, Content Acquisition, Comcast Cable, Executive Vice President, Human Resources, Chairman, Content Distribution, NBCUniversal, Chairman, Universal Filmed Entertainment Group, Chairman, NBCUniversal Television and Streaming, Executive Vice President, Chief Diversity Officer, NBCUniversal, Chairman and Chief Executive Officer, Universal Parks & Resorts, Chairman, Global Advertising and Partnerships, Group Director, Strategy and Partnerships, Group Chief Marketing, Corporate Affairs and People Officer, Executive Vice President & Chief Executive Officer, UK & Europe, EVP and Chief Executive Officer New Markets and Businesses, Chairman & Chief Executive Officer, Comcast Corporation. It can be tempted to just hang up and walk away having won the day, but don't play the short game. How do I contact Comcast executives? how do i contact comcast executives. Instructions for following this process, and what to do after you contact Comcast, can be found here. If you continue to have problems, don't start from square one, go right back to your last point of contact. We've offered tips on how to get great customer service before, and even some helpful shortcuts to remember when dealing with a bureaucratic service department. We all want a quick, happy resolution to our problems, and we all know that calling an 800 number usually isn't a good way to get it. administrator. Comcast is described as a family business. distance learning to work-from-home. That you could make it resolved in a few days is wonderful. At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). Weve learned that Comcast has a special customer service department just for wealthy and famous customers. air pollution monitoring & mapping; artificial intelligence in agriculture; coastal flooding & management Let's go. por | nov 1, 2021 | najjam asghar obituary | houses for sale hillcrest hamilton | nov 1, 2021 | najjam asghar obituary | houses for sale hillcrest hamilton Whoops! Check your browser settings or contact your network To initiate arbitration, the first step is to contact Comcast at their legal address with a legal notice. An All-American in squash, Brian competed six times in the Maccabiah Games in Israel. No, Comcast is not a bad company, they are doing what is the charter for any corporation, make a profit. Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. To contact Brian Roberts, CEO of Comcast, you can email the They are really a light for us in a very hard time. Brian_Roberts@Cable.Comcast.com, Possible conversational icebreakers: You have a real partner at that point, and you'll walk away happier if you work together. 215-286-8960, brian_roberts@comcast.com Call the Main Line for Comcast's Executive Offices at (866) 429-0152. How easy it is for criminals to social engineer your personal info from Comcasts poorly trained customer service reps He is on the Advisory Board of Tsinghua University School of Economics and Management. Wheres my airline ticket refund from GotoGate? The more time you waste recounting how terribly the lower-tiers performed, making threats, or drawing comparisons to the competition, the less time you have to cut through the fog and get to what you actually want. Other images by State Farm, EmsiProduction, Laura Blankenship, Tim Parkinson, and blu-news. Wiki User . At this direct line to Comcasts corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcasts top lawyer). Is BCD Travel a good company to work for? There's usually no wait time, and the agents are specially trained to be helpful and expedite your issue. View David Watson's business profile as President & Chief Executive Officer (Comcast Cable) at Comcast. The email address is comcastcares_support@comcast.com. This information is based off of a successful EECB an reader launched. We use cookies to ensure that we give you the best experience on our website. The information here is provided for your convenience only. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. please contact our team at Elliott Advocacy through this form. Youll also connect with other readers who want to make the world a better place. Be clear about what you want, what your problem is, and follow through. You might start trying to contact Comcast on their Main Customer Service line at 1-800-XFINITY or (800) 934-6489 or through their online customer service at https://www.xfinity.com/xfinityassistant/. Comcast Fights Back Against Washington States Potential $3.6B Deceptive Service Plan Lawsuit, Comcast Still Not Quite Sure If Its $70 Gigabit Offer In Chicago Actually Exists, Comcast Must Pay $33M To Settle Charges It Listed 75,000 Unlisted Phone Numbers, Why Your Cable Company Doesnt Always Know If Your New Address Gets Service, Analyst: How Much Does Comcast Lose If You Cut The Cord? After your issue is resolved, stay in touch with the reps you spoke to. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. David N. Watson serves as President and Chief Executive Officer, Comcast Cable. I cant say enough good about this company! He graciously offered his expertise for this article, and we thank him. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. how do i contact comcast executives. We also asked them what customer service departmentsespecially executive-level onesneed to hear from their customers when they complain to respond effectively. We use cookies to ensure that we give you the best experience on our website. Routing number of commercial bank of Ethiopia? Were always here to help. Begin typing your search term above and press enter to search. Take your complaint beyond customer service and get a real resolution. The information in this document represents our understanding of federal income tax laws and regulations, but does not constitute personal tax advice based on your specific situation. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). the Website for Martin Smith Creations Limited . Shop sales in every category.Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. So if you love or hate Comcast and want to make sure the man at the top knows it, here's his contact info: Brian Roberts, CEO. And what to do if they wont listen. Let the rep you worked with know that everything is in order, and that you'd like to hold on to their contact information in case the issue crops up again. For a lot of dissatisfied Comcast customers, the next step is to start a legal process. To sue Comcast you start by sending a demand letter to contact Comcast at their legal address is an initial step in the Small Claims process. At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). If you can't tell, working with executive customer support is a bit of a different beast than talking to a standard tier-one rep. Make sure you know all of their names, take down their numbers, and let them know who else has been in touch with you. Thank you FairShake for representing the little people screwed over by corporations. Comcast calls its customers more shocking names. 1500 Market Street Brian L. Roberts, its chairman, president and CEO, is the son of founder Ralph J. Roberts. Its most effective to make the reader relate to your issue, and include the words please and thank you. Make sure you know all of their names, take down their numbers, and. how do i contact comcast executives. Your story will help them get the word out about where the front lines went wrong, and hopefully how they can improve. Inquiries relating to our XFINITY services should be directed to Xfinity.com/support or 1-800-XFINITY (1-800-934-6489). Any such correspondence relating to accounting, internal accounting controls or auditing matters is handled in accordance with procedures established by the Audit Committee. I contacted Xfinity employee via online chat to see if there was a package that would lower my bill and the representative swore that he found a package that included all the things my current. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. A company does not exist to be good. Especially a public company. The inside track to contact Comcast Xfinity execs. Get help going virtual. Xfinity Customer Service - Contact Us Contact Us Get in touch with a Comcast specialist. Brian L. Roberts (Nov 2002)Comcast / CEO. Who is the head of Comcast customer service? Sears couldnt deliver my appliances. Check out our directory. As you can see, he figured out that the Comcast corporate email address format was firstname_lastname@cable.comcast.com,. David N. Watson, President & Chief Executive Officer, Comcast Cable. Use what happened on your previous calls or in your tweets as the scaffolding for your story. Emails found on company website comcast_privacy@comcast.com 100% Support 0 0 Emails found on 3rd party websites misha_mcclure@comcast.com 99% 0 0 Call the Main Line for Comcast's Executive Offices at (215) 286-1700. It looks like portions of our site are being blocked! Each time I've been reached out to exec-level support, I've always gotten two or three people respond and offer their assistance. Comcast Corporate Office Philadelphia, PA . It does not purport to be complete or to describe the consequences that may apply to you given your particular taxes. Wait until the dust has settled, and then see if you're happy and the problem is resolved. Chat with Xfinity Get 24/7 help with any questions you have. But that is exactly why we need a framework of regulation and consumer support so that there can be a balance of power. They got more done in a few weeks than I did in over two years. Contact Comcast Call the Main Line for Comcasts Executive Offices at (866) 429-0152. Brian has won numerous business and industry honors for his leadership. david_cohen@comcast.com, ralph_roberts@comcast.com, marlene_dooner@comcast.com , marlene_s_dooner@comcast.com, leslie_a_arena@comcast.com, leslie_arena@comcast.com , daniel_j_goodwin@comcast.com, daniel_goodwin@comcast.com, payne_d_brown@comcast.com , payne_brown@comcast.com, kerry_knott@comcast.com, joseph_w_waz@comcast.com, joseph_waz@comcast.com, victoria_clarke@comcast.com, jim_coltharp@comcast.com, sena_fitzmaurice@comcast.com, susan_gonzales@comcast.com, brian_kelly@comcast.com, melissa_maxfield@comcast.com, cindy_parsons@cable.comcast.com, eilene_vaughn-pickrell@cable.comcast.com, theressa_davis@cable.comcast.com , kelle_maslyn@cable.comcast.com, ray_child@cable.comcast.com, steve_kipp@cable.comcast.com , lurlean_davis2@cable.comcast.com, tom_yates@cable.comcast.com, helen_bell@cable.comcast.com, bob_curtis@cable.comcast.com, jim_beletti@cable.comcast.com, greg_aschenbach@cable.comcast.com, lori_kohler2@cable.comcast.com, ralph_roberts@cable.comcast.com, joseph_collins@cable.comcast.com, decker_anstrom@cable.comcast.com, sheldon_bonovitz@cable.comcast.com, michael_sovern@cable.comcast.com, kenneth_bacon@cable.comcast.com, jeffrey_honickman@cable.comcast.com, brian_roberts@cable.comcast.com, jeff_shell@cable.comcast.com, sherman_henderson@cable.comcast.com, george_roberts@cable.comcast.com, derrick_clark@cable.comcast.com, esl_corp@cable.comcast.com, stephen_burke@cable.comcast.com, david_watson@cable.comcast.com, john_schanz@cable.comcast.com, william_connors@cable.comcast.com, michael_doyle@cable.comcast.com, john_ridall@cable.comcast.com, bradley_dusto@cable.comcast.com, bill_connors@cable.comcast.com, douglas_gaston@cable.comcast.com, kevin_casey@cable.comcast.com, brian_roberts@comcast.com, john_morabito@comcast.com, kim_scardino@comcast.com, joe_waz@comcast.com , audit_committee_chairman@comcast.com, smbonovitz@duanemorris.com, ralph_j_roberts@comcast.com, julian_a_brodsky@comcast.com, julian_brodsky@comcast.com, roger_paul@cable.comcast.com, marc_broadnax1@cable.comcast.com, wayne_hall@cable.comcast.com, charlie_kennamer@cable.comcast.com, andrea_agnew@comcast.com, brooke_manbeck@comcast.com, jerome_espy@cable.comcast.com, marybeth_schubert@cable.comcast.com, mark_apple@cable.comcast.com, darcy_rudnay@comcast.com, darcy_rudnay@cable.comcast.com, jennifer_khoury@comcast.com, jennifer_khoury@cable.comcast.com, jenni_moyer@comcast.com, jenni_moyer@cable.omcast.com, charlie_douglas@comcast.com, charlie_douglas@cable.comcast.com, john_demming@comcast.com, john_demming@cable.comcast.com, sena_fitzmaurice@cable.comcast.com, colleen_rooney@comcast.com, colleen_rooney@cable.comcast.com, corporate_communications@comcast.com, shawn_feddeman@cable.comcast.com, eastern_press@cable.comcast.com, rich_ruggiero@cable.comcast.com, reg_griffin@cable.comcast.com, erica_smith1@cable.comcast.com, elizabeth_mars@cable.comcast.com, andrew_c_johnson@cable.comcast.com, david_johnson@cable.comcast.com, dave_johnson@cable.comcast.com, sherman_peterson@cable.comcast.com, steve_burke@cable.comcast.com, peter_golfinopoulos@cable.comcast.com, jim_bellamy@cable.comcast.com.com, john_colucci@cable.comcast.com, bobillinois_cole@cable.comcast.com.